CatchMeOffline
Effective Date: October 1, 2026
Applies to: www.catchmeoffline.com, the Catch Me Offline mobile application, and related services
This Privacy Policy describes how Catch Me Offline, LLC collects, uses, discloses, retains, and protects information when people visit the Website, create or use accounts, complete identity verification, use proximity or messaging features, purchase memberships, contact support, or otherwise interact with the Services.
This Privacy Policy applies to Catch Me Offline, LLC ("Catch Me Offline," "CMO," "we," "us," or "our") and the personal information processed through www.catchmeoffline.com, the Catch Me Offline mobile application, and related services (collectively, the "Platform").
This Policy should be read with the Website Terms and Conditions, Website, Platform, and Safety Disclaimers, and, for paid members, the Subscription Agreement. Third-party providers may separately process information under their own terms and privacy notices.
a. Account and contact information. We may collect your name, display name, email address, telephone number, mailing or shipping address, account credentials, account status, customer-support history, and other identifiers you provide.
b. Profile and relationship information. Depending on the features you use, we may collect profile photographs, city or general location, age or age-related information, gender identity, sexual orientation, religion, relationship goals, marital or relationship status, information about children if you choose to provide it, biography or introduction text, membership tier, and verification status. Some of these categories may be sensitive under applicable privacy law.
c. Identity-verification information. Identity verification is performed by Veriff or a successor provider. You may provide the verification provider with government-issued identification images, a selfie, and related verification information. Based on the current integration, CMO does not receive or retain the underlying government-ID image, selfie image, or underlying facial/biometric analysis. CMO receives a verification result/status and associated session or reference information needed to associate the result with your account and administer verification.
d. Payment and subscription information. We collect transaction records, selected membership, enrollment date, renewal status, cancellation/refund status, billing history, and limited payment-related information made available by Stripe or another payment processor. CMO does not intentionally store your full payment-card number.
e. Location and proximity information. If you enable location functionality, your device may generate precise latitude and longitude and related location signals. Precise location is transmitted to MapBox or another mapping/location provider to operate proximity functionality. Under the current architecture, CMO does not retain precise latitude/longitude coordinates on its own servers. The Platform may generate limited proximity, connection, or technical event information needed to operate, secure, or troubleshoot the feature.
f. QR-code, connection, and messaging information. We may process QR-code events, connection requests and acceptance status, block/report status, and technical metadata necessary to operate member connections. Member-to-member chat is processed through Ably or a successor messaging provider. Under the current configuration, CMO does not routinely have administrator access to private chat content.
g. Device, log, and technical information. We and our providers may process IP address, device type, operating system, app version, device or push-notification token, login/security events, crash and diagnostic information, timestamps, and similar technical information.
h. Reports, safety, support, and legal communications. If you contact us or report another user, we may collect your communications, report reasons, notes, screenshots or other evidence you provide, investigation records, account-enforcement information, and information necessary to address safety, fraud, security, or legal matters.
i. Fulfillment information. If we ship a branded cap or other item, we and our fulfillment or shipping providers may process your name, mailing address, order status, delivery information, and related support information.
We collect information directly from you when you create or update an account, complete profile fields, communicate with us, submit a report, purchase a membership, request a refund, or otherwise provide information. We receive limited information from service providers that perform functions on our behalf, including identity verification, payment processing, messaging, mapping/location, SMS verification, hosting, push notifications, and technical diagnostics.
We also collect or receive technical information automatically when you use the Platform through application logs, security tools, local storage, cookies, SDKs, operating-system services, and similar technologies used to provide, secure, and troubleshoot the Platform.
We may use personal information to create and manage accounts; determine age and membership eligibility; record identity-verification status; provide profile, QR-code, connection, messaging, location/proximity, blocking, and reporting features; process subscriptions, recurring charges, cancellations, refunds, and cap fulfillment; send transactional and legally required notices; authenticate users; prevent fraud and abuse; moderate profiles and reports; investigate safety or security concerns; provide support; diagnose technical problems; maintain and improve the Platform; enforce our agreements; comply with law and valid legal process; protect rights and safety; and establish, exercise, or defend legal claims.
At launch, CMO does not intend to use personal information for cross-context behavioral advertising, targeted advertising, model training, audience measurement, or sale of personal information. Telephone numbers used for SMS one-time-password verification are not used for marketing at launch. If CMO later introduces marketing or materially different processing, it will provide notices and obtain consent where required.
The Platform is designed to display limited member information before connection and additional information after mutual connection. The exact fields visible at each stage may depend on the current application version and settings. At a minimum, profile photographs or other limited profile indicators may be visible before connection. Additional profile details may become visible after both members connect.
Information you voluntarily provide directly to another member or non-member outside the Platform, including a telephone number, email address, social-media account, home address, financial information, or other contact information, is no longer controlled by CMO. Use caution before disclosing personal or sensitive information.
We disclose information to service providers and contractors only as reasonably necessary for the services they perform, subject to applicable contractual and legal requirements. Current or planned providers may include:
CMO may also disclose information to professional advisers, insurers, auditors, accountants, lawyers, law enforcement, courts, regulators, or other persons when reasonably necessary to comply with law, respond to valid legal process, investigate fraud or safety issues, protect rights or security, or complete a merger, financing, sale, restructuring, or similar business transaction.
Veriff conducts the underlying identity-verification process. Veriff may collect and process government-ID images, selfie images, facial or biometric analysis, device information, IP information, and other verification-related data under its own terms, privacy notice, data-processing arrangements, and retention practices. CMO does not control every aspect of Veriff's independent technical retention.
Under the current integration, CMO receives and stores only the verification status/result and associated session/reference information needed to associate the result with your account and administer verification. CMO does not use the underlying biometric information for advertising, analytics, model training, or unrelated product development because CMO does not receive that underlying information.
If you enable location permission, MapBox receives precise longitude and latitude to provide location/proximity functionality. CMO does not retain your precise latitude/longitude coordinates on its own servers under the current architecture. The Platform may process limited technical or proximity-event information associated with feature operation, security, connections, troubleshooting, or abuse prevention.
Location may continue to be processed while the application is running in the background, subject to your device settings and operating-system policies, and is intended to stop when the application is terminated. You can turn location permission off through your device settings. Disabling location may remove you from nearby discovery until location access is enabled again.
Member-to-member chat is processed through Ably. Under the current configuration, CMO does not routinely store or have administrator access to private chat content. If you block another member, messages may be archived or hidden and may be restored if you later unblock that member. Messages are scheduled for deletion when your account is deleted, subject to the messaging provider's technical systems, backups, legal obligations, and preservation requirements.
Certain user-entered text may be processed by an automated profanity or safety filter. CMO does not represent that such filtering detects all prohibited, abusive, fraudulent, or harmful messages.
Browser cookies and local storage. The Website may use strictly necessary or functional cookies, local storage, session technologies, and security tools to maintain sessions, authenticate users, support account and checkout functions, prevent fraud, remember settings, and troubleshoot the Platform. These technologies may be necessary for requested features to operate.
Mobile SDKs and similar technologies. The mobile application relies on SDKs, APIs, operating-system services, and similar technologies associated with providers described in this Policy, which may include MapBox, Veriff, Twilio, Ably, Stripe, Expo, Sentry, Apple, Google, and infrastructure providers. These technologies are not necessarily browser cookies, but they may process device identifiers, network information, diagnostic information, permissions, or other data necessary for their functions.
Analytics and advertising. At launch, CMO has represented that it does not use a dedicated analytics provider or advertising/social-media pixels for cross-context behavioral advertising. CMO may add or change technologies as the Platform evolves; if a new technology materially changes the processing described here, CMO will update this Policy and obtain consent where required.
Cookie choices, DNT, and GPC. Most browsers allow you to control or delete cookies, and mobile devices provide controls for certain permissions and identifiers. Disabling necessary technologies may prevent portions of the Platform from functioning correctly. CMO may deploy a consent-management tool to present choices where required. CMO does not currently respond to browser Do Not Track (DNT) signals. Because CMO does not currently sell or share personal information for cross-context behavioral advertising, a Global Privacy Control signal does not presently change such processing. Where applicable law requires CMO to recognize an opt-out preference signal for a covered activity, CMO will do so.
Other-party collection over time and across websites or online services. At launch, CMO does not use dedicated advertising or social-media pixels for cross-context behavioral advertising and does not authorize service providers to use CMO user information for their own cross-context behavioral advertising. Operational service providers and SDKs may nevertheless collect technical, device, network, or usage information through the technologies they provide and, depending on their own services and privacy practices, may be able to associate that information with activity over time or across other websites, applications, or online services. CMO does not control whether an independent provider combines information received through the Platform with information the provider obtains from other sources. Review the applicable provider's privacy notice for its practices.
CMO does not currently sell personal information for money and does not currently share personal information for cross-context behavioral advertising. CMO does not currently use personal information for targeted advertising, model training, or audience measurement. We may disclose information to service providers for business purposes as described above; those disclosures are not intended as sales of personal information.
CMO may send service-related emails, push notifications, cancellation confirmations, renewal notices, safety notices, security notices, or other transactional communications. Marketing campaigns, testimonials, referral programs, or promotional text messaging may be added later only with appropriate disclosures, permissions, and opt-out mechanisms.
We retain information for different periods depending on the category, purpose, technical system, legal requirement, safety need, and contractual obligation. We do not use a single thirty-day retention period for every category.
Account and profile information. When you use the in-app account-deletion function, the active account and profile are designed to be promptly deactivated or removed from active use. Limited information may remain temporarily in operational systems or backups and may be retained longer where reasonably necessary for fraud prevention, safety, legal compliance, dispute resolution, or enforcement.
Precise location. Under the current architecture, CMO does not retain precise latitude/longitude coordinates on its own servers. MapBox or device/platform providers may have separate technical retention practices.
Messages. Under the current configuration, messages are scheduled for deletion when the member deletes the account. Blocked-user messages may be archived and restored if unblocked. Provider backups, legal holds, or technical systems may cause limited residual retention.
Subscription, consent, and transaction records. CMO retains records needed to document subscription terms, affirmative recurring-charge consent, billing, cancellation, refunds, and legal compliance. Verification of affirmative consent to automatic renewal or continuous service is retained for at least three years or one year after the contract terminates, whichever period is longer, as required by California law. Financial, tax, chargeback, or accounting records may be retained longer where required or reasonably necessary.
Verification records. CMO may retain the verification status/result and session/reference information for as long as reasonably necessary to administer the account, prevent fraud, document compliance, resolve disputes, and meet legal obligations. Veriff separately controls the underlying identity-verification data under its own policies and contracts.
Safety, reports, security, and legal records. CMO may retain reports, investigation records, login/security records, evidence, legal-process records, and related information for as long as reasonably necessary to protect users, prevent fraud or abuse, comply with law, preserve evidence, or establish, exercise, or defend legal claims.
Backups. Information may remain in secure backups until overwritten or expired under the applicable backup cycle. Information subject to a legal hold, preservation request, or litigation-related duty may be retained notwithstanding an ordinary deletion schedule.
CMO uses administrative, technical, and organizational safeguards designed to protect personal information. Measures may include authentication controls, access restrictions, encryption in transit or at rest where appropriate, logging, backups, security monitoring, and vendor controls. No transmission, device, application, or storage system can be guaranteed to be completely secure, and CMO does not warrant that unauthorized access will never occur.
You can update certain profile information through the Platform, manage device location permissions through your mobile-device settings, block users through available tools, and delete your account through the account settings/Danger Zone function. The Platform does not currently provide a self-service data-download feature.
You may request access, correction, deletion, a copy of information, or another privacy right by contacting admin@catchmeoffline.com. Rights vary by jurisdiction and by whether a particular privacy law applies to CMO or the processing at issue. We may verify your identity before fulfilling a request and may retain information where an exception or legal obligation applies. Where required by law, an authorized agent may submit a request on your behalf.
If a request concerns data held by Veriff, Ably, MapBox, Stripe, or another provider, CMO may coordinate with that provider as appropriate. Some information may need to be requested directly from the provider depending on the provider's role and applicable law.
California Online Privacy Protection Act (CalOPPA). California law requires operators of commercial websites and online services that collect personally identifiable information from California consumers to make a privacy policy available. This Policy describes the categories of information CMO collects, the categories of third parties with which information may be disclosed, available review or correction processes, material-change practices, the Effective Date, and tracking-signal practices.
CCPA/CPRA coverage and rights. The California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies only when statutory coverage requirements are satisfied. This Policy does not represent that CMO is necessarily a covered CCPA/CPRA "business" at every stage of its operations. To the extent the CCPA/CPRA applies to CMO or particular processing, California residents may have rights to know/access, correct, delete, obtain portability of, and receive information about personal information; opt out of sale or sharing; limit certain uses or disclosures of sensitive personal information where the statutory right applies; use an authorized agent; and receive non-discriminatory treatment for exercising covered rights. CMO will honor applicable rights and may provide a separate Notice at Collection when required.
Sensitive information and current disclosures. CMO may process information that California law can treat as sensitive, including precise geolocation, religious beliefs, sexual orientation, and verification-related information. CMO uses such information to provide requested Platform features, administer profiles and membership, perform identity/age verification, protect safety and security, and comply with law; CMO does not currently sell or share personal information for cross-context behavioral advertising or disclose personal information to third parties for their own direct marketing. Under the current Veriff integration, CMO does not receive the underlying government-ID image, selfie image, or underlying facial/biometric analysis. California privacy requests may be sent to admin@catchmeoffline.com.
The Platform is intended only for adults age twenty-one (21) and older. No minor may create an account or use the dating service, even with parental or guardian consent. CMO uses Veriff or a successor verification provider as part of the enrollment process to assess identity and age eligibility using government-issued identification and a selfie or comparable verification information. Under the current integration, CMO receives the verification result/status and session/reference information, but does not itself receive or retain the underlying identification-document image, selfie image, or underlying facial/biometric analysis.
CMO may deny or terminate an account when age eligibility cannot be established or when CMO reasonably believes an account is being used by an ineligible minor. If CMO learns that an ineligible minor has provided personal information, CMO may suspend or delete the account and take reasonable steps to remove the information, subject to legal, safety, fraud-prevention, or preservation requirements.
CMO is operated from the United States. During development, maintenance, support, or other authorized services, contractors or service providers may access systems from outside the United States, including countries in which authorized contractors or service providers operate. CMO seeks to limit such access to authorized personnel and to the scope reasonably necessary for the applicable services. Following development turnover, contractor access may be removed unless CMO separately retains the contractor for maintenance or support.
CMO may update this Privacy Policy as the Platform, vendors, legal requirements, or business practices change. The updated version will be posted with a revised Effective Date. If a change is material, CMO may also provide notice by email, in-app message, or another reasonable method. Where applicable law requires consent for a new use of information, CMO will seek that consent before applying the new use.
Privacy requests and questions: admin@catchmeoffline.com. General support: admin@catchmeoffline.com. Website: www.catchmeoffline.com. For emergencies or immediate danger, contact 911 or the appropriate local emergency service rather than a CMO privacy or support channel.
